Legal | Subscription & Agreements
Definition
This page contains all agreements related to paid services, subscriptions, and commercial relationships with Nigerent.
Subscription Packages
This document describes the subscription plans available on Nigerent, their features, pricing, and the terms that apply to each.
1. Definitions
"Subscriber" means a user who signs up to a paid Nigerent plan. "Package" means a bundle of platform features offered for a recurring fee. "Billing Cycle" means the recurring period, monthly or annually, for which a package is purchased.
2. Package Features
Each package unlocks a defined set of features, which may include listing limits, visibility boosts, a public catalogue page, lead management tools, and priority support. The exact features of each package are shown on the pricing page at the time of purchase.
3. Pricing Information
Package prices are displayed in Nigerian Naira and may be billed monthly or annually, with annual plans sometimes offered at a discount. Prices may change with reasonable advance notice, and any change takes effect from your next billing cycle.
4. Subscription Benefits
Subscribers receive the features of their chosen package for the duration of the billing cycle, together with any promotional benefits advertised at the time of purchase. Benefits are personal to the subscriber and may not be transferred or resold.
5. Applicable Terms
All packages are subject to these terms, the Premium Agent Subscription Agreement or Public Catalogue Subscription Agreement where relevant, and the platform's general Terms of Use. Billing, renewals, and refunds are governed by the Billing, Payment & Refund Policy.
Public Catalogue Subscription Agreement
This agreement sets out the terms for subscribing to and maintaining a Nigerent Public Catalogue page.
1. Eligibility Requirements
A Public Catalogue page is available to registered agents and property businesses with a verified account in good standing. Nigerent may require identity or business verification before activating a catalogue page.
2. Subscription Conditions
The Public Catalogue is provided as a paid subscription that renews each billing cycle. Your catalogue remains active for as long as the subscription is paid and in good standing.
3. User Responsibilities
You are responsible for the accuracy and legality of all content on your catalogue page, including listings, branding, and contact details. Content must comply with the Property Listing Policy and must not be misleading, unlawful, or infringing.
4. Content and Availability
Nigerent may review catalogue pages and may edit, pause, or remove content that breaches this agreement. We aim to keep catalogue pages available but do not guarantee uninterrupted access.
5. Cancellation
You may cancel the Public Catalogue subscription at any time. On cancellation or non-payment, the catalogue page is deactivated at the end of the current paid period.
Commission Agreement
This agreement governs commissions payable on transactions facilitated through the Nigerent platform.
1. Commission Rates
Where a commission applies, the applicable rate is disclosed before the relevant transaction or in your subscription terms. Rates may vary by transaction type, such as rentals, shortlets, or sales.
2. Payment Terms
Commissions become payable once the relevant transaction is completed. Payments are made through the approved payment method within the timeframe stated at the point of agreement.
3. Transaction Responsibilities
The parties to a transaction are responsible for conducting it lawfully and for providing accurate information. Nigerent facilitates introductions and, where applicable, collects commission, but is not a party to the underlying transaction.
4. Obligations of the Parties
Each party agrees to act in good faith, to honour agreed commissions, and not to circumvent the platform to avoid payable commission. Attempts to bypass the platform to evade commission may result in suspension.
5. Disputes
Commission disputes should be raised promptly through the Complaint & Dispute Resolution Policy. Nigerent may withhold disputed amounts until the matter is resolved.
Advertising & Featured Listings Agreement
This agreement defines the terms for advertising, sponsored placements, and featured property listings on Nigerent.
1. Featured Listings
Featured listings give a property increased visibility in search results and curated sections for a defined period. Featuring a listing does not guarantee enquiries, bookings, or sales.
2. Sponsored Placements
Sponsored placements display your listing or brand in promoted positions across the platform. Placements are clearly identifiable and are subject to available inventory.
3. Advertising Services
Advertising content must be accurate, lawful, and compliant with the Property Listing Policy. Nigerent may reject or remove advertising that is misleading, offensive, or otherwise in breach of these terms.
4. Payment Requirements
Featured and sponsored services are paid in advance. Prices are shown at the point of purchase and are billed in Nigerian Naira. Fees are non-refundable once a promotion has started, except as required by the Billing, Payment & Refund Policy.
5. Duration of Promotions
Each promotion runs for the period selected at purchase. Promotions end automatically at the close of the paid period unless renewed.
6. Service Conditions
Nigerent aims to deliver promotions as described but may adjust placement to maintain platform quality and performance. We do not guarantee specific positions or results.
Business Services Agreement
This agreement sets out the terms for agencies, developers, and corporate clients using Nigerent business services.
1. Service Scope
Business services may include bulk listing management, team accounts, branded catalogue pages, lead tools, and dedicated support. The specific services provided are those set out in your order or business plan.
2. Client Obligations
Clients are responsible for the accuracy and legality of their listings and content, for managing access granted to their team members, and for using the services in accordance with the Terms of Use and applicable law.
3. Commercial Terms
Fees, billing frequency, and any minimum term are as stated in your order. Unless agreed otherwise, business plans renew each billing cycle and are subject to the Billing, Payment & Refund Policy.
4. Support and Availability
We aim to provide the agreed level of support and to keep the services available, but do not guarantee uninterrupted or error-free operation. Planned maintenance will be communicated where practical.
5. Term and Termination
Either party may end the services in accordance with the agreed notice terms. On termination, access to business services ends and any outstanding fees become payable.